LEGAL REFERENCE

Our Terms Shape Your Account

These Terms & Conditions form the agreement between you and prg007. We've written them to be clear about how your account works, how payments flow through DANA, OVO...

Account SecurityPayment ClarityFair Play RulesDispute ResolutionYour Rights

See the Lobby Read FAQ

Policy Scope & Jurisdiction

prg007 operates this platform in supported regions where local law permits. These Terms apply to every account holder who accesses our lobbies, places real funds through DANA, OVO, GoPay or QRIS, or engages with our live tables, slots and sportsbook markets. By opening an account, you confirm you're of legal age in your region, you've read this agreement, and you accept all

terms herein. Disputes are resolved through our support team first; escalations follow the jurisdiction rules of the regions we serve.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About These Terms

PLATFORM TRUST SIGNALS

How We Keep This Fair

Transparent Payment Flow

Every transaction through DANA, OVO, GoPay or QRIS is logged in your account statement. You see the exact debit, credit...

Account Verification

We verify your identity and payment methods at signup to protect your funds and prevent fraud. This verification is a...

Dispute Resolution Process

If a transaction doesn't match your record, we investigate within 72 hours. Our team reviews logs and communicates findings clearly...

Data Security Standard

Your personal data and payment details are encrypted end-to-end. We don't sell or share your information with third parties outside...

Regular Audits

Our platform undergoes regular security and fairness audits by independent bodies. Reports are available on request via our support team.

Clear Termination Rights

You can close your account anytime. We'll process any remaining balance back to your payment method within 5-7 working days.

How Our Terms Align Across Pages

Payment Methods Consistency	DANA, OVO, GoPay and QRIS are named the same way across Terms, Privacy and our Deposit page — no hidden aliases or surprise payment routes.
Account Age Requirements	We enforce the same legal-age rule across signup, Terms and our account-closure page so you always know what applies to your situation.
Bonus & Promo Terms	Any promotion running in our lobby has matching terms in the Promotions page and cross-referenced in this agreement to avoid confusion.
Responsible Account Limits	Deposit references, session timers and Account closure options are all described here and remain identical to our Account Settings interface.
Dispute & Refund Windows	The 30-day dispute window mentioned here is the same window shown in our Withdrawal and Support pages for consistency across your entire journey.
Data Privacy Cross-Reference	This Terms page references our Privacy Policy for data handling details so you're never sent on a confusion loop between the two legal documents.
Game Provider Liability	Our Terms clarify which game providers bear responsibility for their titles. This aligns with disclosures in each game's own lobby description.

What Defines Our Brand Approach

Speed at Every Step

Account verification, deposit confirmation and withdrawal processing all happen fast. We aim for same-day or next-business-day turnarounds on all payment routes.

No Hidden Fees Policy

DANA, OVO, GoPay and QRIS transactions show exactly what you're sending and what you'll receive. No surprise platform charges or surprise gateway fees.

Lobby Access on Day One

The moment your account is verified, you can browse and play. You don't wait for email confirmations or multi-step unlock sequences to see live tables.

Your Data Stays Local

We store account and transaction data in servers compliant with Indonesian data laws. Your information doesn't flow to unrelated third-party networks.

Real-Time Statements

Every deposit, wager, win and withdrawal appears instantly in your transaction history. You never guess whether a payment went through.

Account Pause Anytime

Close your account or pause it temporarily without penalty. Your balance is returned to your payment method within our standard processing window.

Terms & Conditions – Common Clarifications

Yes. These Terms are the agreement between you and prg007. By clicking 'Confirm' during signup, you're confirming you've read them and accept every clause. You can always read them again from your account menu.

If we spot a breach — like using a fake name, multi-accounting or exploiting a game flaw — we'll freeze your account and contact you to discuss. Serious breaches may result in permanent closure and fund forfeiture if local law permits.

We can update Terms for legal, security or product reasons, but we'll email you 14 days before changes take effect. If you don't accept the new Terms, you can close your account penalty-free before the effective date.

You have 30 days from the transaction date to file a dispute. Email our support team with the game, bet details and your concern. We'll investigate and respond within 72 hours with findings and any correction.

Yes. Your funds sit in segregated accounts and are never mixed with our operational money. If prg007 closes, your balance is returned to your payment method. Encryption protects every transaction end-to-end.

Yes, anytime. Log into your account, go to Settings, select 'Close Account' and confirm. Any remaining balance returns to your original payment method within 5-7 working days — no fees, no questions.

The game provider (Pragmatic, Evolution, PG Soft, etc.) is responsible for their game stability. If a crash causes a loss, we forward your claim to them. Most providers cover confirmed technical losses within 48 hours.